Frequently Asked Questions (FAQ)

1. What types of products does Ashid Home Store supply? +

We supply industrial, technical, laboratory, and educational equipment for businesses, contractors, and institutions.

  • Mechanical components & industrial equipment
  • Electrical & electronics equipment
  • Test & measurement instruments
  • Laboratory equipment
  • Educational trainer kits
  • Medical training mannequins
  • Food & pharma-grade piping
  • Water management systems

We specialize in bulk sourcing and RFQ procurement.

2. Where is Ashid Home Store located? +

We operate from Kerala, India, supporting customers across India and international markets through supplier networks.

3. Do you supply laboratory equipment and training kits? +
  • Engineering colleges
  • Polytechnic institutes
  • Universities
  • Research labs

Includes electronics trainers, PLC systems, and lab equipment.

4. Do you supply medical training mannequins? +

Yes. Used in nursing colleges, medical institutes, and healthcare training programs for CPR and simulation training.

5. Do you ship internationally? +

Yes. International shipments are handled via RFQ sourcing. Timelines vary based on destination and product.

6. Do you offer bulk supply? +

Yes. Businesses can request quotations for bulk orders with:

  • Competitive pricing
  • Manufacturer sourcing
  • Custom supply terms
7. What are your shipping charges? +

Shipping depends on size, weight, location, and order volume. RFQ orders are quoted separately.

8. Delivery timelines? +
  • Domestic: 5–7 days
  • Bulk RFQ: as per quote
  • International: 10–21 days
9. Do you offer COD? +

COD available for select retail orders only. Not available for bulk or international orders.

10. Return policy? +

Retail returns accepted within 7 days. Bulk/RFQ orders follow agreed terms.

11. Order tracking? +

Tracking details are shared via email or WhatsApp after dispatch.

12. Can I cancel orders? +

Orders can be modified within 24 hours if not dispatched. RFQ orders follow agreed terms.

13. Warranty? +

Warranty depends on product and manufacturer. Details provided in product/quotation.

14. What is Ashid Smart Supply Network? +

A sourcing system connecting buyers with verified suppliers for industrial, lab, and technical products.

15. Are you GST registered? +

Yes. GST invoices are provided for eligible transactions.